IT’S OVER, BUT WAS IT ANY GOOD?

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Our opening session features chief executives, senior managers and involved tenants from trailblazing organisations who are facing up to the challenges of the welfare reform in partnership as tenant and landlord. We will listen to their interesting stories of success and then the session is thrown open to the floor as we hear and learn from a room full of experience, knowledge and expertise. To download the full programme click here

TPAS North delegates will hear from Coast and Country Housing Association, Wakefield and District Housing and Wigan and Leigh Housing

programme front cover NORTH

Please be aware that the downloadable programme has been subject to change. See below for the latest workshops running. If you are unable to make a selection on the booking form this will be because the session is now full.

DAY ONE:

Session A 24th September | 1.15pm – 2.45pm

A1 : Stronger Together on Welfare Reform | Wakefield and District Housing

Hear from WDH about how tenants and staff are working together to manage the impact of Welfare Reform , particularly the impact of direct payments and what this has meant for communities.

 

A2 : For what it’s worth | Jackie Grannell

What do we really mean by “Value for Money” and how can you as a tenant ensure that your organisation is achieving it?

 

A3 : Get Connected | Tinder Foundation

As we move to a world that assumes everyone has access to the internet and knows how to use it, how do we ensure that people are not left out of the “brave new world”. Find out what resources are available and why it’s important for your communities to “get connected”.

 

A4 : I’m a representative, get me out of here!| Sam Goodwin

You’re on a group or panel but how did you get here? What is expected? Give yourself the chance to reflect, share experience and become a better representative to face the challenges of the future.

 

A5 : All A-Board| Housing Diversity Network

No longer running.  

 

A6 : It’s a FACT : Digital Story Telling | Ed Pink

Specialising in community media FACT is at the cutting edge of engaging with tenant and community groups. With  fresh perspectives, new ideas, and experience of frontline engagement FACT can help in ways you will hopefully not be able to imagine…

Find out how your tenants group can tell their Digital Stories to get your message across.

 

A7 : Resolving Complaints Locally | Linda Collier and Nic Bliss

All over the country tenants are beginning to discuss how they would like to set up Designated Tenant Panels and how they could help tenants to resolve problems locally.  Hear the latest from the Housing Ombudsman and the person who wrote the guide on Tenant Panels.

 

Session B 24th September | 3.15pm – 4.45pm

 

B1 : Stronger Together on Welfare Reform | Coast and Country Housing

Find out more about how Coast and Country HA’s staff and tenants have been facing the impact of Welfare Reform together, including tenant conferences and helping people back into employment.

 

B2 : How to be an Effective Chair | Sam Goodwin

Back by popular demand, this workshop will define the role of chair and ensure that your meetings are achieving exactly what they are meant to achieve. Use this session to share good practice with other experienced Chairs.

 

B3 : Get Connected | Tinder Foundation

As we move to a world that assumes everyone has access to the internet and knows how to use it, how do we ensure that people are not left out of the “brave new world”. Find out what resources are available and why it’s important for your communities to “get connected”.

 

B4 : How to challenge effectively | Jackie Grannell

Fine tune your interpersonal and assertiveness skills so you can challenge effectively and achieve more harmonious outcomes.

 

B5 : Successful Approaches to Equality & Diversity | East Durham Homes

East Durham Homes have achieved TPAS accreditation twice. We’re constantly impressed by their successful approaches to equality and diversity. Come and find out why at this informative session.

 

B6 : Scrutiny Lounge | Gillian Mclaren & Kate Newbolt

Get an update from TPAS on the national scrutiny picture with some top tips. Then it’s an open session to talk to other Scrutiny Members. It’s not for officers or consultants: It’s simply about scrutiny chat, sharing experiences, networking and an opportunity to build long-term contacts. A valuable resource for you in your ongoing scrutiny role.

 

B7 : Resolving Complaints Locally | Linda Collier and Nic Bliss

No longer running. Session A only

 

DAY TWO:

Session C 25th September | 10.15pm – 11.45pm

C1 : Stronger Together on Welfare Reform | Wigan and Leigh Housing

Hear more about how Wigan and Leigh Housing tenants and staff are working together to mitigate the impact of Welfare Reform, particularly how they have used real stories from real people to get the message across.

 

C2 : Involvement Works! | Home Group

Designed and co-delivered by customers and clients  to help colleagues understand what involvement is and why we do it. See  different methods, creative ways and top tips for involvement and understand the benefits of involvement. discuss too how we can remove the barriers to involvement

 

C3 : How to challenge effectively | Jackie Grannell

Fine tune your interpersonal and assertiveness skills so you can challenge effectively and achieve more harmonious outcomes.

 

C4 : What is Community Cashback | Nick Reynolds & Trevor Bell, NFTMO

Using their knowledge and skills, tenants living in council or housing association homes can sometimes run a local service better or more cheaply than their landlord. Community Cashback helps make this happen, and rewards tenants and communities who make savings as a result.

Come and hear practical examples and learn more about this new small grants programme.

 

C5 : Celebrating Scrutiny Success | One Vision Housing

One Vision Housing have been on a journey of creating a Scrutiny Panel and have now successfully embedded into organisation. Hear how they got started and how to avoid hazards alongside the way. Lots of top tips to share!

 

C6 : All A-Board!|

No longer running

 

C7 : Forging Lincs | Ian Mortimer

North Lincolnshire Homes have been working hard to support tenants into employment. Find out how they’ve done this and the lessons learnt along the way.

 

Session D 25th September | 1.15pm – 2.45pm

 

D1 : Real Life Reform | Lisa Pickard & Andy Williams

Housing providers across the North of England have joined together to track the real life impact of welfare reform. Come and hear the findings of the research and how you can use this evidence in your community.

 

D2 : Asking the Right Questions | Debbie Lucas

A practical session that will help you develop your interviewing skills. Find out some top tips for successful interviewing and how to ask the right questions.

 

D3 : Community Land Trust | Tracy Fraser

Endeavour Housing Assocation’s Community Land Trust works with local people to revitalise communities and ensure they remain a significant asset to the town. Residents are renovating empty properties, bringing homes back into use for the benefit of the local community, creating new local skills and improving eyesores in the town that once stood empty. Be inspired to do the same.

 

D4 : Celebrating Scrutiny Success | One Vision Housing

One Vision Housing have been on a journey of creating a Scrutiny Panel and have now successfully embedded into organisation. Hear how they got started and how to avoid hazards alongside the way. Lots of top tips to share!

 

D5 : Scrutiny Lounge | Gillian McLaren & Kate Newbolt

Get an update from TPAS on the national scrutiny picture with some top tips.

Then it’s an open session to talk to other Scrutiny Members. It’s not for officers or consultants: It’s simply about scrutiny chat, sharing experiences, networking and an opportunity to build long-term contacts. A valuable resource for you in your ongoing scrutiny role.

 

D6 : All A-Board!|

No longer running

 

D7 : Building Communities, changing lives| Sue Cox

New Charter Housing Group have branched out to serve more and more of the community in Tameside. Find out why they think its vital to provide more than just a roof over someone’s head.